Domestic (USA) Shipping FAQ
Which carriers do you use?
Smaller orders usually ship via USPS Priority Mail. Larger orders usually ship via UPS Ground
How long will it take to get my order?
Orders leave our office in about 3-5 business days. USPS Priority Mail and UPS Ground require about 3 days. Express service is available and takes 1-2 days.
How much does it cost to ship?
Shipping in the US is based on package size and weight. The amount should appear when you check out with your order.
Will I get a tracking number?
Yes. A tracking number will be sent to the email address included with the order.
What if I have a specific deadline for receiving the products?
Please contact us first to see if it will be possible to meet your deadline.
What if I have a really large order? Please contact us first to discuss the best shipping options.
A few thoughts from the shipper:
- Please include a complete address with your order. If not enough space is provided for you to include necessary address information, please send it to me in a separate email. And please include the phone number that you would like the carrier to call if they have questions for you.
- Once the package is left with the carrier, we cannot retrieve it or alter its course.
- We try to price our shipping based on what it costs us.